Patient Portal

Revere Connect (formerly StewardCONNECT)

As Good Samaritan and St. Elizabeth's transition to BMC Health System, please continue to access your patient portal online as you did before.

The patient portal brings together our patients’ hospital and outpatient practice information in one convenient place.

If you have never used Revere Connect (formerly StewardCONNECT), you will need to create a new portal account.

If you have already signed up for Revere Connect through a Steward Medical Group outpatient practice, you do not need to sign up again to receive your hospital information in your portal. Simply log-in.

The portal is available 24/7 through a laptop, desktop, tablet, or smartphone.

What can you do in the portal?

  • Check your visit history
  • Message your provider’s office
  • View medications
  • Request prescription refills
  • Review lab results and reports
  • Manage your information
  • Manage and pay your medical bills
  • Print your health information
  • Share your records with designated recipients
  • Schedule appointments
  • See your vitals, and more

Once enrolled, you can use the Revere Connect app!

Search “Revere Connect” in the Google Play store for Android devices, or in the Apple App Store for Apple. (The mobile app cannot be used to enroll.)

Is information from my former Hospital portal available in Revere Connect?

Yes

Who can I reach if I need help with my Revere Connect patient portal?

The Revere Connect Patient Portal Support Team may be reached at 888-696-0108, Monday – Friday, 8:30 a.m. – 5 p.m. EST.

Frequently Asked Questions

 

How can I reach the Revere Connect (formerly StewardCONNECT) portal?
The portal may be reached by visiting: portal.mystewardconnect.org

What can I do on the portal?
Through your portal, you can check your visit history, schedule appointments online, manage your medical bills, contact your provider’s office, review lab results and reports, and more, 24/7.

I am signing up for the portal but the sign in page is not accepting my phone number. What should I do?
When entering your phone number during your registration on the sign-up page, do not insert hyphens between the numbers, or other non-numeric characters.

What if I forget my password?
If you forget your password, on your sign-in page, click on the “forgot password” button and follow the prompts to create a new password.

Can I print information from my portal?
Yes

Can I pay my medical bills through my portal?
Yes. You can manage your hospital and outpatient practice bills through Revere Connect.

For your Hospital Bill, select Pay Balance and View Statement. Follow the prompts to pay your hospital bill through our third-party vendor portal. If you need assistance, call the Hospital Billing phone number at 888-527-1968.

If you need to make an outpatient practice bill payment, select Billing on the left navigation bar, select Invite next to the patient’s information in the table that shows at the bottom, enter payment amount in Make Payment window, enter your credit card information and follow the prompts.

How can I obtain a summary of my hospital visit?
You can request your summary in the portal Health information/Visits section. Click “Generate Patient Summary.” Your summary will be available to you 3 hours after you request it. You will find it in the Health Information/Documents section of your portal.

Why am I seeing duplicate lab work results?
Your lab results may show in the portal from both your hospital and your outpatient practice provider.

Will I see my vital signs?
Only the last set of vital signs before your hospital discharge will show in the portal.

Will I see labs or imaging results under the Procedure section?
Yes

Does the Revere Connect portal have Share Record abilities?
Yes. Click on the account initials in the upper right screen and select Share Record. Click button for Share Record with someone you trust; enter the email, create a Passcode, Select Sharing Level, Information types, Expiration date, click Send Invitation.

Is there a Revere Connect patient portal support center to assist me?
Yes. If you need patient portal assistance, please call our support line at 888-696-0108. The line is available Monday-Friday, 8:30 a.m. – 5 p.m. EST.