Professional, Personal, and Media Communications Standards

All workplace interactions, including verbal and written communication, should be professional and focused on supporting and enhancing patient and member care and BMC Health System academic and research pursuits. Given the nature of our work, personal communication should also consider supporting and enhancing patient and member care. Below are important guidelines when communicating within and external to BMC Health System: 

• When using technology to communicate with colleagues, please ensure virtual channels and tools, including BMC Health System distribution lists and virtual meetings channels like Teams and Zoom, are used for work-related purposes only and consider how messages or statements may be perceived by readers and meeting participants.   
• When posting on social media, remember posts and engagements communicate to others who you are personally and are often seen as a reflection of organizations you represent, including BMC Health System as your employer. Before you post, like, or share content pause to consider: 
  • Does this action show empathy across communities? 
  • How does this action reflect on me personally and as a BMC Health System employee?  
  • Have I clearly indicated that these opinions are my own and do not reflect the position of my employer? 
• When considering engagement with news media, all news and information released to media, including interview requests, must be coordinated through the Office of Communications. Please contact communications@bmc.org before you engage with a reporter or submit an editorial or opinion piece to a newspaper or website.