Nondiscrimination Statement

Boston Medical Center Health System

Discrimination Is Against the Law

Boston Medical Center Health System complies with applicable Federal civil rights laws and does not discriminate on the basis of age, race, color, national origin (including limited English proficiency and primary language), religion, culture, physical or mental disabilities, socioeconomic status, sex, sexual orientation and gender identity and/or expression.

Boston Medical Center Health System does not exclude people or treat them differently because of age, race, color, national origin (including limited English proficiency and primary language), religion, culture, physical or mental disabilities, socioeconomic status, sex, sexual orientation and gender identity and/or expression.

Boston Medical Center Health System:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact the Interpreter Services Department at the location where you are receiving care:

If you believe that Boston Medical Center Health System has failed to provide these services or discriminated in another way on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex, you can file a grievance with the Boston Medical Center Health System Section 1557 Coordinator in person or by mail, fax, or email at:

Director of Patient Advocacy

Director of Hospital Compliance

If you need help filing a grievance, the Interpreter Services Department is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf, or by mail or phone at:

  • Address:
    U.S. Department of Health and Human Services
    200 Independence Avenue SW
    Room 509F, HHH Building
    Washington, DC 20201
  • Phone:
    800.868.1019
    800.537.7697 (TDD)

Complaint forms are available at OCR.

ATTENTION:  If you speak another language, language assistance services, free of charge are available to you. If you need tehse services, call the Interpreter Services Department at the location where you are receiving care:

Boston Medical Center: 617.414.5549

Good Samaritan Medical Center: 508.427.3023

St. Elizabeth's Medical Center: 617.789.2331